FAQ About Our Products

What cleaner should I use for my floor?

Refer to the flooring manufacturer's maintenance instructions to find the cleaner that they recommend. It has been tested and proven to work for your specific floor so you can be sure it is the best product to clean your floor without leaving haze or residue. For a new floor, using the recommended cleaning products is often required to uphold the manufacturer warranty.
For older floors or if the manufacturer is
unknown, J.K. Designer Flooring recommends Mannington Ultra Clean for Hardwood/laminate floors, and Mannington rinse free cleaner for any vinyl/ceramic tile floors.

How often do I need to clean my floor?
Dry dust mop should be done dail

Cleaning with the cleaner recommended for your floor and a microfiber mop pad should be done weekly, or depending on the amount of traffic on the floors.

Move furniture and clean underneath monthly

You can also see our floor care guides

Do you offer any discounts?

J.K. Designer Flooring offers discounts throughout the year. To be notified of discounts or sales, please subscribe to our newsletter HERE

How do I install the Glide n’ Guard floor protectors?

We have an installation video on how easy it is to install the Glide n’ Guards. How-To-Video

Should I launder my mop pads after every cleaning?

We suggest you wash your mop pads every week or every other week.

Should I use a different microfiber wet mop pad for the bathroom and kitchen?

Yes, we recommend having a separate mop pad for the bathroom, and a separate one for the kitchen.

How do I know which seam sealer to use for my flooring?

When will my order be shipped?

Please allow an average of 2-3 days for handling.

Once shipped, the shipping time is anywhere from 2-7 days
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What payments do you accept?

We accept Visa, MasterCard, Discover, American Express, as well as PayPal, Apple pay, and Amazon pay

What is your return policy?

Our return policy allows unopened, unused products within 30 days of order date. A 20% restocking fee may apply. See more returns info here